According to the Bureau of Labor, there are over 900,000 Americans employed in the house cleaning industry. With so many cleaning professionals available for work in any given town, how do you choose the right house cleaning service for you?
The important thing to remember is that no two house cleaning businesses are alike and not all of them will meet your needs.
The first thing to do is to assess your own expectations. Understanding what kinds of services you’re looking for will help you narrow down your search.
The next is to start vetting the cleaning services in your area to find the best one for you. Read on to learn more about the top 5 things to look for in a quality house cleaning service.
1. A Wide Array of House Cleaning Services
Whether you’re looking for the occasional deep clean or a weekly touch-up, it’s ideal to find a company that offers a wide variety of house cleaning services. Why?
You never know when your needs may change. You may start with a one-time deep clean and realize, in the coming months, that you’d rather leave the weekly cleaning in someone else’s hands. No matter how your needs change, it’s preferable to work with the same company that you already know and trust.
Look for a cleaning company that provides a clear outline of their different services. For example, make sure that you understand the difference between a top to bottom cleaning and a general cleaning.
Having a clear outline of services makes it easier to ensure that the cleaning professional you work with is fulfilling their duties and that you’re getting your money’s worth. (It also helps to work with a company that has a satisfaction guarantee and will provide additional services or compensation if necessary.)
2. Insurance
Of course, you don’t want to assume that anything will go wrong when you hire a cleaning service. You don’t want to consider the possibility that your property becomes damaged during the cleaning process or that the cleaning professional gets injured in your home. However, accidents do occur, and working with an insured company can alleviate some of that pressure.
A trustworthy cleaning service will provide proof of two kinds of insurance: liability insurance and workers’ compensation. The first protects your home while the second protects their employees.
(Not sure why the latter is relevant to you? If a contractor who is not covered with workers’ compensation gets injured on your property, you’ll end up footing the bill.)
3. Good References and Reviews
No matter how promising a business sounds, it’s always important to see what other clients have to say. Looking at a cleaning service’s testimonials can reveal helpful information you wouldn’t get from the business’s own marketing.
For example, when you start sifting through reviews, you can get a sense of how long a business has been around, how many repeat clients they have, and whether or not people would recommend them to others. You can also see how that business responds to complaints or criticism if there is any. Remember, most businesses will have a few less-than-perfect reviews, but what matters is whether or not they’re willing to address their flaws and improve.
4. Easy Scheduling and Clear Policies
You should never have to jump through hoops in order to get started with a cleaning company. A consultation is a good place to start so that you can get a sense of pricing before signing any contracts. From there, scheduling should be easy to set up and easy to manage.
Before you sign any contracts, make sure you understand the company’s policies regarding cancellations, rescheduling, and requesting additional services. A good cleaning service should have very clear and easy-to-read policies that help you avoid unwanted fees. For example, if a company requires 48 hours of notice to cancel an appointment without charge, it should say so on their website.
A reputable cleaning company will value your time as much as they ask you to value theirs. That means that if your cleaning tech is running late for whatever reason, they should make sure to communicate with you about it. If it becomes an issue (which it rarely should), the company should step in to rectify your broken appointment.
5. Skilled and Consistent Cleaners
Next to insurance, skilled and honest cleaning professionals are the most important things a cleaning service should offer. Companies should perform background checks on every one of their employees. Their references and experience should be vetted in order to ensure that their cleaning skills are up to par.
In addition, it is only fair to expect that you’ll work with the same cleaning technician on a regular basis. After all, when you’re inviting someone into your home (and the more private space of your home, no less), you want to know that you can trust them!
That being said, one of the benefits of hiring a cleaning company rather than an individual is the backup. In the event that your usual cleaning technician is unable to make an appointment, a cleaning company can send another equally qualified professional to your home. It may not happen often, but it’s important that you can trust each cleaning technician in your space.
Consider Dirt Busters for Your House Cleaning Service
Are you looking for a house cleaning service in Arizona? Dirt Busters House Cleaning offers quality, trustworthy cleaning services in a number of Arizona cities. If you live within our service area, you’re in luck: we check every box on this list!
To get started with us, request an instant quote. We’ll even send a bonus coupon for your first cleaning! Dirt Busters takes residential cleaning seriously so that you have one less thing to worry about.
