Research continues to show that people who spend money to save time are happier. In fact, families who hire a professional house cleaner are not only happier, they’re also healthier and more productive.
If you’ve been Googling “professional house cleaner near me,” don’t stop now. The best professional cleaning company will allow you to walk through your front door and enter into a sacred space that’s been washed, scrubbed, and sanitized to perfection.
The end result will be nights and weekends full of meaningful family time. Of course, allowing someone into your inner sanctum is no small affair.
Below, we’ve outlined seven important things to consider as you conduct your search for the perfect cleaning company. Each item is as important as the next and we know they’ll lead you in the right decision.
1. The Reviews
The first thing to note is what the reviews have to say. While this isn’t the end-all-be-all (no one can please everyone), it is a strong indicator.
A company that works hard, hustles, and makes sure they do right by their clients (even when things have gone wrong) will have pretty solid reviews.
See what the Google reviews say, Yelp, Trust Pilot, and even the Better Business Bureau, if they’re a major conglomerate.
You’re about to make quite a few phone calls and conduct a number of different conversations, so don’t rush through this stage of the process. Read the good, the bad, and the ugly to see how it all comes out in the wash.
2. The Communication
When you first make an inquiry into a company, how prompt is their response? A professional cleaning service will strive to respond to its clients within 24 hours of the first outreach attempt.
How thorough are they in answering your questions? You can learn a lot from the initial point of contact, especially the company’s knowledge of the business. Go armed with a few questions, such as:
- How are your rates set? (It’s important to know if they charge per service or at an hourly rate.)
- Is your company bonded and insured?
- Do you carry workers’ compensation on each of your employees?
- Do you run background checks on all your employees?
- Who provides the cleaning supplies?
- Will you provide a checklist of everything that’s been cleaned?
3. The Insurance
You’re letting complete strangers into your home. Don’t be afraid to ask for everything you need to feel satisfied.
See if the company you’re interested in has insurance. Getting insurance is not a quick and easy process. If they’ve made such an investment in their company, then that’s a very good sign.
Insurance is important because, if something happens to your belongings or their workers, you’re not held responsible. Truthfully, if you’re going to hire a cleaning company, this is an absolute must.
4. The Services
Let’s dive a little deeper into the types of services provided. Cleaning companies do more than vacuum and mop the floors, and scrub counter surfaces. Your needs will dictate the services.
For example, most companies offer basic services, such as:
- Glass cleaning
But, they may offer more deluxe services, such as:
- Baseboard cleaning
- Furniture polishing
- Picture frame cleaning
Request quotes for each of these services. See if the price points seem fair and if it’s something you’d like to invest in. Perhaps, at certain times of the year, you’ll need a deeper clean than you’re ordinary, routine services. This is good information to file away.
5. The References
You’ve read the reviews. Now, it’s time to move on to the references. The best professional cleaning company won’t hesitate to provide a few references for you to call.
Take the time to speak to each reference. Ask them if the cleaning company’s level of communication remained constant after the initial talks. Ask them if they’re consistently satisfied with the service.
6. The Chemicals
As time goes on, people all are becoming more and more aware of the harmful chemicals we ingest. From the foods we eat, to the lotions we slather on, to the candles we burn in our homes, we’re exposed to a plethora of unhealthy toxins.
See if your potential cleaning company works with eco-friendly products. Ask if their cleaning products are non-toxic and biodegradable. Are they safe for people, pets, and delicate surfaces?
7. The Writing
We’ll state the obvious again. You’re opening your doors to strangers, so don’t be afraid to ask for things. Make sure you get everything in writing, including what the cleaning company will do and the timeframe in which it will be completed.
There’s no need for formal contracts in this type of business relationship. But, you do want the details of your ongoing relationship to be clearly outlined and well-understood.
The Best Professional House Cleaner for You
With these seven tips, we’re confident you’ll be able to hire the best professional house cleaner to meet your needs. It’s a busy world out there and knowing the cleanliness of your household isn’t slipping through the cracks provides wonderful peace of mind.
If you live in the greater Phoenix area, we’d be delighted to add you to our Dirt Busters family. Since 2001, we’ve been providing customized cleaning services to a wealth of homes in the area.
Our clients rate our service after every visit, and we work hard to earn those stars. We only hire the best, most trustworthy, and professional cleaners out there; we train them ourselves using our proven Dirt Busters’ techniques.
Feel free to fill out our instant quote form or give us a call today. You’ll quickly see why we’re the best in the biz. We look forward to bringing you peace of mind and a pristine home.